Terms and Conditions

These terms and conditions (together with the information and policies contained in the "Customer Service" pages on the website and any other documents referred in these terms and conditions) ("Terms and Conditions") set out the legal terms that apply to your use of our website https://www.almazclothing.com,any of its sub-domains and any other websites operated by us or on our behalf and any mobile device application or desktop application developed by us or on our behalf (together, the "Websites" and “Website” being a reference to any one of them) and the other services that we provide (the "Services"). 


Please read these Terms and Conditions carefully and make sure that you understand them before using the Services. Please note that by using the Services, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you will not be able to use the Services and you should leave the Website immediately. If you continue to use the Website or if you order products, we will take this as your acceptance of these Terms and Conditions. 



When certain words and phrases are used in these Terms and Conditions, they have specific meanings (these are known as 'defined terms'). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of the Terms and Conditions where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks). 

When we refer to "we", "us" or "our", we mean ALMAZ DESIGN MANAGEMENT S.R.L. . Where we refer to "you" or "your" we mean you, the person using the Services. 


We have used headings to help you understand these Terms and Conditions and to easily locate information. These Terms and Conditions are available in the English and Romanian languages. We will not file copies of the contracts between us and you relating to our supply of the Services, or relating to the sale of the products, so we recommend that you print or save a copy of these Terms and Conditions for your records (but please note that we may amend these Terms and Conditions from time to time so please check the Website regularly, and each time you use the Services to order products, to ensure you understand the legal terms which apply at that time). 



We are ALMAZ DESIGN MANAGEMENT S.R.L.  and we operate the Website. We are a company registered in Romania and our registered office is in Bucharest, 49th Gafencu Street, 1st District, 014132, Romania. Our registered company number is J40/14813/2013 and our VAT number is RO 32538696. 


We provide the Services to you through the Website. Further details of the Services we provide are set out below.        




This section sets out the rules that apply to your use of the Website (whether or not you use it to order products or just to browse). By using the Website, you agree to these rules. If you do not agree to these rules, you are not permitted to use the Website and you should leave it immediately. 

We use COOKIES - please refer to our Privacy Policy to learn more.


Access to the Website is made available free of charge and you are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions, and that they comply with them. 

Access to the Website is permitted on a temporary basis and it does not include any commercial use of the Website or its contents. You must not reproduce, copy and/or exploit the Website for any commercial purposes without our prior written consent. 

We reserve the right to withdraw or amend the Website without notice and, from time to time, we may restrict access to all or parts of the Website. We will not be liable to you if, for any reason, the Website is unavailable at any time or for any period. 

When you visit the Website and/or submit an order, you are communicating with us electronically and you agree that all agreements, notices, disclosures and other communications that we send to you electronically satisfy any legal requirement that same communications be in writing. 

You should not use the website in any way that causes, or is likely to cause, interrupt, damage or damage to the website in any way.

You understand that you are responsible for all electronic communications and content sent from your computer to us and you should use the website for legal purposes only.

You must not use the website in any way that violates any applicable local, national or international laws or regulations. In any way that is illegal or fraudulent or has any unlawful or fraudulent purpose or effect. To send, use or reuse any material that is: (i) illegal, offensive, abusive, indecent, defamatory, obscene or threatening and/or (ii) in violation of copyright, trademark, trust, privacy or any other right, and/or (iii) otherwise harmful to third parties and/or (iv) contestable and/or (v) consisting of or containing software viruses, political campaigns, commercial requests, chain letters, messaging or any "spam". To cause harm, irritation, unnecessary anxiety to anyone.

Any breaches of these provisions may constitute an offence or offence under the legs of the country applicable in Romania and the European Union. We, in accordance with any enforceable law or public order, will report any such violation son of law enforcement and disclose their identity. If you violate any of the Terms and Conditions and/or any Third Party Terms and Conditions of Product and Services, you will indemnify us in full for all costs, expenses, liabilities, damages and losses (excluding any indirect, incidental or consistent loss) , including any interest, fines and fees and legal or other professional expenses granted or incurred or paid by us and/or any member of our group as a result of or in connection with your infringement.

Link: We are glad to add a link to the website, but you need to do so in a fair and legal way and not affect our reputation or take advantage of it (such as using a link to suggest any form of association or support on the part of our son of a syll We reserve the right to withdraw the login permission at any time, and if we recommend that you remove a link to the website, you must do so immediately.

If the website contains links to other websites and resources provided by third parties, these links are provided only for your information. We have no control over the content of those websites or resources, and such links should not be construed as our approval of those websites. We will not be liable for any loss or damage that may arise as a result of your use.

Our responsibility in connection with the website: We may update or change the Website or its contents at any time but we are under no obligation to do so. Please note that this means any of the content on the Website may be out-of-date at any given time. The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that the Website, or any content on it, is accurate, complete, up-to-date or will be free from errors or omissions. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website, or any content on it, whether express or implied. 

We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with: (i) use of, or inability to use, the Website; or (ii) use of or reliance on any content displayed on the Website. 

Please note that we only provide the Website for domestic and private use and, as such, we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it. We do not in any way exclude or limit our liability for: 1. death or personal injury caused by our negligence; 2. fraud or fraudulent misrepresentation; 3. any other liability which cannot be limited by law. Different limitations and exclusions of liability will apply to liability arising as a result of our supply of the Services to you (as set out in section 4) and the Partners’ supply of the products to you. 



If, in providing the services to you, we do not comply with these Terms and Conditions, we are liable for your loss or damage as a foreseeable result of violation slips or our negligence, but not we are responsible for any loss or damage that is not foreseeable. Loss or damage is predictable if it was a direct consequence of the violation by us or if it was taken into account by you. and us when you started using the Services.

We do not exclude or limit in any way liability for intentional fraud or deception or any other liability which cannot be limited by law.

We do not offer defective or lower-quality items or products below the appropriate market standards for sale on the website. However, if a ordered item is not as described, has defects or lower quality, you can return it according to the procedure set out in Section return policy.

As a consumer, you have legal rights in relation to defective or undescribed products. Information about your rights available at the local citizens' support office or at the commercial standards office. These Terms and Conditions will not affect these legal rights.

Products sold by ALMAZ are provided only for internal and private use. You agree that you will not use the products for commercial, business or re-sale purposes. You also agree that you will not export, re-export or otherwise transfer products to countries or territories targeting embargoes or comprehensive sanctions or to parties identified on the U.S. Treasury Department List with special citizens designated persons particularly or the Consolidated List of EU Financial Sanctions. We have no responsibility to you for your loss of profit, loss of business, interruption of activity or loss of business opportunity.



By registering an order on the Website, you agree to the form of communication (by telephone or e-mail) through which ALMAZ conducts its business operations.

The steps you need to take to make an order are explained in ORDER AND DELIVERY

By completing the check-out process and placing an order by clicking on the "Place order" button on the checkout page, you offer to buy the products placed in your shopping cart.

The contract is deemed to be concluded between ALMAZ and the buyer at the time of receipt by the buyer from ALMAZ, via electronic and/or SMS post of the order confirmation notice.

After the conclusion of ALMAZ products’ contract, ALMAZ is legally obliged to deliver your goods in accordance with the contract. Ownership of the purchased product will be passed on to you upon receipt of your payment. The risk of the product will remain in relation to ALMAZ or the courier (as applicable) until it is delivered to you at the specified address when you have placed the order.

The document and the information provided by you on the Site will be the basis of the contract, in addition to it being the warranty certificate issued by ALMAZ for the goods purchased.

To order products you must be over 18 years of age and hold a valid credit or debit card (see section payment and prices for details about the payment methods).

By placing an order, you assume that all the details you provide are true and accurate, that you are over 18 years of age, that you are an authorized user of the card used to place the order and that there are sufficient funds in your account to cover the cost of your order.

The Website allows you to check your order. and correct any errors before completing a purchase. Please allow time to read and verify your order, on each page of the order process, because you are responsible for making sure that the information you provide is correct (e.g. the correct products, quantities, size, color, etc.).

When you make an order, you will receive an order confirmation email accompanied by the tax invoice or pro-form invoice (depending on the payment method you chose). This email is only an informative confirmation and does not constitute acceptance of your order. The contract between you and the new and ALMAZ in connection with the products will not be completed until we verify that the order price has been collected by us. When your order is accepted we shall send you an e-mail confirmation which represents the proof of contract execution. The confirmation email will include a description of the products purchased in the order, delivery details, and certain other information about your rights. to cancel the contract (see section [link return policy] for more information about your rights. withdraw from the contract). Only those products listed in the (shipment) confirmation email are included in your contract.  

Prices and availability: even if we try to make sure that all the details, descriptions and prices that appear on the website are correct, there may be cases where errors occur. If we discover an error in the price of the products you ordered or in product availability, we will inform you as soon as possible and, we will give you the option to confirm your order. at the right price or cancel it. If we can't contact you, your order will be sent to you. treated as cancelled. If you cancel and have already paid for your products, you will receive a full refund as soon as possible. 

Customs duties may apply to products delivered outside the borders of the European Union. Customs duties are not included in the price and are not subject to the ALMAZ obligation. In order to be able to pick up/receive the package to be obliged to pay in advance the customs duties calculated in accordance with the applicable legislation in the country of destination.

As the recipient of the order, you must pay these taxes and fees to free the order from customs. As we cannot inform you of the exact amount, we recommend that you contact your local customs office or tax authority before making an order.

ALMAZ does not charge the use fee for international purchases. For states imposing sales or use fees, your purchase is not available. subject to the use fee. For more details, please contact the respective tax authorities

Please note that if you return an item, import taxes and duties will be responsible for recovering taxes directly from the local customs office.

Payment: please refer to the section [link) for details on the available payment methods. Once I've checked your payment receipt. ALMAZ will prepare your order. for delivery and we will send you an email to inform you about this. In the unlikely event that we are experiencing a problem processing your order, we will contact you and may ask you for additional information to try to resolve the issue.  

We reserve the right not to submit your order or not to accept your order if, for example, the ordered product is out of stock, has been withdrawn or is not otherwise available. The amounts collected will be returned.



For details on delivery please refer to the section ORDERS AND DELIVERY.

Delivery time may vary depending on product availability and your chosen address for delivery.

If no one is present at your address, you will be to sign the takeover of your order, our delivery partner will leave you a notification and you will need to contact the carrier to reschedule the delivery.

Please also read the information on our order and delivery page as it contains important information about your order. and its delivery.

Details of the countries we deliver them to can be found on our order and shipping page. There are restrictions on certain products for specific international destinations, so please carefully check the information on that page before making an order.

If you purchase products for delivery to an international destination, your order will be ordered by the account. may be subject to import duties and taxes applicable when the package reaches this destination. Please refer to section for more information on taxes and fees. You must comply with all applicable laws and regulations in the country for which the products are intended. We will not be responsible or liable if you violate any of these laws.



Please refer to our Return Policy for information about return, exchange and our warranty service RETURNS AND REFUNDS.

Please note that in some cases ALMAZ may reject the return of a product.

Cancellation under consumer contract regulations:

Depending on where you live, you have the right to cancel your order in accordance with EU consumer protection legislation. This means that in a certain cancellation period, if you change your mind or for any other reason you decide that you do not want to keep the on-line purchased products, you can notify us of your decision to cancel the order. Once the products are returned to ALMAZ you will receive a full refund, including the initial delivery costs; however, you will be obliged to bear the full cost of returning your order to ALMAZ.

Except for certain types of products provided for in the Return Policy, you may cancel a contract at any time before your order is delivered. and up to 14 days thereafter from the day following receipt of the products ('cancellation period').

In order to cancel a contract, you must inform us clearly by filling in and returning the return form and sending it to the address mentioned on the form.

If you cancel an order (or part of an order) during the cancellation period, you must return the product(s) and make sure they reach ALMAZ within 14 days of the date of delivery to you and ensure that the product(s) complies with the terms of our Return Policy.

If you cancel a contract between us within the 14-day cancellation period, we will process the refund due as soon as possible. In any case, your refund will be completed within 14 days of the date on which we received the products you decided to return.

We reserve the right not to honor orders made by customers who have made more than 6 returns in the last 12 months of the current year.



You may change your option on the consent given to ALMAZ for marketing and commercial communications at any time as follows:

  • by accessing the unsubscribe link displayed in commercial communications received from ALMAZ or
  • by contacting ALMAZ – office@almazclothing.com

Following the purchase of a product, ALMAZ will submit commercial communications regarding suggestions of goods recommended to be used in connection with the purchased goods.

You can unsubscribe at any time from the commercial communications mentioned above by accessing the unsubscribe link displayed in the commercial messages received from ALMAZ or by contacting us in this regard.

Also, to improve our product supply and purchase experience, we will use your data. for conducting market research and opinion polls. The information obtained from these market research and opinion polls will not be used for advertising purposes but only for the above mentioned. Your answers market research and opinion polls will not be associated with your identity. and neither transmitted to third parties nor will they be published. You may object to the use of data for market research purposes and opinion polls at any time by accessing the unsubscribe link displayed in the message or by contacting us.



We use your personal data only in accordance with our PrivacyPolicy. Please take the time to read this carefully, as it includes important information about how we collect and use your data.

Using the website, you agree to the use of your personal data and with our Privacy Policy and make sure that all the data you provide are correct.



We are the owner or the licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software including the presentation and compilation of the same) ("Content"). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors' rights and database right laws. All such rights are reserved. 

You must not systematically extract and/or re-utilize parts of the Website or the Content. In particular, you must not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the Website. You must not create and/or publish your own database that features substantial parts of the Website (e.g. our prices and product listings) without our prior written consent. 

Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and images of third-party products, services and/or locations featured on the Website are in no way associated, linked or affiliated with us.

Any trademarks/names featured on the Website are owned by the respective trademark owners. 



In any respect sourcing in your order, the use of websites or these Terms and Conditions is governed by Romanian law. Courts in Romania will have exclusive jurisdiction over any disputes or claims relating to these Terms and Conditions.



Severability - Each of the sections and paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections and paragraphs will remain in full force and effect. 

Waiver - If you breach these Terms and Conditions and we take no action, or if we delay in taking action, that does not mean that we have waived our rights and we will still be entitled to use our rights and remedies. If we do waive a breach by you, we will only do so in writing (signed by one of our Directors), and that will not mean that we will automatically waive any later breach by you. 

Entire agreement - These Terms and Conditions constitute the entire agreement between you and us and they supersede all earlier agreements between you and us. 

Events outside of our control - We and the Partners will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations to you if such failure or delay is caused by an event outside of our control. 

An event outside of our control means any act or event beyond our or the Partners reasonable control such as act(s) of God, wars, terrorist attacks, embargos, riots, strikes, lock-outs, trade disputes, fires, floods, earthquakes or other natural disasters, break-down, inclement weather, interruption of transport, Government action or failure of public or private telecommunications or transport networks. 


If such an event takes place and it affects the performance of our or the Partners’ obligations to you: (i) we will contact you as soon as reasonably possible to notify you; and (ii) our and the Partners’ obligations to you will be suspended for the duration of the event. Where the event affects delivery of products to you, we will contact you to arrange a new delivery date after the event is over. 

Complaints - We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Please see our Contact Us page for details of how to get in touch with us.